Why this is expensive by hand
Incident decisions often depend on incomplete information, competing priorities and policies that are difficult to interpret under pressure. Customer-facing service outage is the typical trigger — assigns a severity band using the organisation’s matrix, accounting for affected services, customer impact and containment. Identifies first-hour priorities and escalation requirements, including mandatory high-severity treatment for a full customer-facing outage. Done properly it is defensible; done at pace it becomes a judgement call nobody can retrace. And "properly" usually means 1–2 hours of manual work.
How this Skill produces it
As a Skill, the work is already sequenced. You bring the evidence, and the run produces impact assessment across service, customer, data, regulatory, financial and reputational dimensions plus severity band from Sev 1 Critical to Sev 4 Minor. The criteria, ordering and review points that make the answer trustworthy are encoded in the Skill itself — which is the difference between a structured method and a prompt someone pastes in. In effect, 1–2 hours of senior time compresses into ~5 minutes — and the output is comparable across clients, quarters and colleagues instead of shaped by whoever ran it.