Reviewing a completed change
Provides a benefit-by-benefit assessment of what the change delivers against its business case. Distinguishes realised, partially realised, unrealised and not-yet-measurable benefits, with reasons for each judgement.
— Operations & Process
Compares promised business-case benefits against actuals, computes the variance per benefit, and judges each as realised, partial or not realised with the recovery action needed.
1–2 weeks → ~25 minutes
For a full population, not a sample
No coding required
— USE CASES
Provides a benefit-by-benefit assessment of what the change delivers against its business case. Distinguishes realised, partially realised, unrealised and not-yet-measurable benefits, with reasons for each judgement.
Identifies shortfalls against agreed targets and sets out what recovery requires. Gives sponsors a clear basis for deciding where corrective action is warranted.
Examines whether reported benefits are attributable to the change rather than unrelated movements in performance. Makes uncertainty explicit where the evidence does not support a firm conclusion.
Captures lessons from the gap between promised and realised benefits. Highlights assumptions, measurement limitations and attribution issues that future investment cases need to address.
— HOW IT BEHAVES
The mechanics behind this specific template — what it reads, what it calculates, and where a human stays in the loop.
Each row of your export is processed on the same basis, so no process step is skipped however long the table is.
Findings on the end-to-end process are written up as a document that reads like professional output, with each claim tied back to a process step.
Derived columns are added row by row, keeping your source data and the judgement about each process step side by side.
Detail rows are summarised into the grouped view of the end-to-end process without losing the underlying process steps.
Business cases promise benefits that can be difficult to verify once a change is in place. In practice it shows up as reviewing a completed change: provides a benefit-by-benefit assessment of what the change delivers against its business case. Distinguishes realised, partially realised, unrealised and not-yet-measurable benefits, with reasons for each judgement. It is the kind of work that decides whether a recommendation survives scrutiny — and the kind that quietly eats 1–2 weeks of senior time whenever it comes round.
Here the same job runs as a Skill. Your material goes in; benefits realisation scorecard with status and supporting rationale comes out, alongside benefit-by-benefit variance analysis with explicit arithmetic. The criteria, ordering and review points that make the answer trustworthy are encoded in the Skill itself — which is the difference between a structured method and a prompt someone pastes in. The practical effect: 1–2 weeks of manual work becomes a ~25 minutes run, held to an identical standard on the tenth engagement as on the first.
Benefits realisation review exports as a structured SKILL.md file and is MCP-ready, so the same method runs in ChatGPT, Claude, Copilot or your own AI products. Adapt it to your methodology, and the intelligence stays yours — not locked to one vendor.
Identifies where adoption of a new system, process or way of working stalls after go-live, with an evidence-backed report on barriers, workarounds and differences between functions.
Assesses AI readiness through anonymous staff evidence, identifying where AI can improve day-to-day work and the practical barriers that could prevent those gains.
Maps how an organisation actually operates using anonymous accounts from its people, producing an evidence-backed diagnostic of responsibilities, decisions, handoffs and duplicated effort.
Reads a set of weekly status notes for progress, blockers and RAG, charts the trend, and writes an executive digest focused on trajectory.
Reviews a proposed change against your change policy and returns a governed advisory decision — approve, approve with conditions, defer to the change board or reject — weighing risk, blast radius and rollback, with a change manager sign-off required before anything reaches production.
Assesses a refund or compensation request against the contract terms and refund policy that govern it, then returns a decision on approving it in full, in part, offering a goodwill gesture or declining, with every element of the remedy traced to the clause that allows it and anything beyond an agent's authority routed for review.