Making strategy operational
Defines the capabilities, processes, decision rights, roles, technology and measures needed to deliver strategic objectives. Provides a shared operating model for leadership approval.
— Operations & Process
Target operating model designer
Translates strategic objectives into a target operating model across capabilities, processes, governance, roles, technology and measures, with a capability gap heatmap and transition roadmap.
- Operations & Process
- Human review built in
- Traceable reasoning
- Runs anywhere
4–6 weeks → ~15 minutes
For one complete, review-ready pass
No coding required
- Input
- Strategic objectives and organisational priorities
- Output
- Target operating model on a page
- Runs in
- Skillsize · ChatGPT · Claude · Copilot
- Export
- SKILL.md · MCP
- Time saved
- ~4–6 weeks per run
— USE CASES
What people use Target operating model designer for
Prioritising capability investment
Highlights gaps between current capability maturity and strategic importance. Supports explicit choices about what the organisation should build, buy or access through partners.
Aligning a fragmented design
Tests consistency across the operating model so that accountabilities, processes, technology and performance measures support the same objectives. Makes design tensions visible in a single decision-ready pack.
Planning the operating transition
Sets out a transition roadmap linked to the target design and capability gaps. Gives leaders a clear basis for agreeing priorities and approving the proposed direction.
What it works from
- Strategic objectives and organisational priorities
- Current capability assessments and maturity evidence
- Existing processes, governance arrangements and decision rights
- Organisation structures and role definitions with accountabilities, responsibilities and reporting lines specified where available to inform the target design without presupposing it or constraining necessary change unnecessarily
What you get back
- Target operating model on a page
- Detailed design across capabilities, processes, governance and decision rights, organisation and roles, technology and data, and performance measures
- Capability gap heatmap comparing strategic importance with current maturity
- Build, buy and partner recommendations for priority capabilities based on their strategic importance, maturity and the implications for the target operating model and its transition roadmap as a coherent whole rather than isolated investment choices
— HOW IT BEHAVES
How Target operating model designer produces its result
The mechanics behind this specific template — what it reads, what it calculates, and where a human stays in the loop.
Human sign-off before the write-up
The run pauses for a person to confirm the process steps that matter before the deliverable is composed.
Composed as work product
Findings on the end-to-end process are written up as a document that reads like professional output, with each claim tied back to a process step.
Criteria-based analysis of every process step
Each process step is assessed against explicit criteria you control, so the same standard is applied across the end-to-end process on every run.
Grounded in your own process documentation and run data
The run works from process documentation and run data you supply, so conclusions about the end-to-end process are anchored to your evidence rather than general model knowledge.
Why this is expensive by hand
Strategy often leaves unresolved questions about how an organisation needs to operate: which capabilities matter most, who makes decisions and what technology supports delivery. Making strategy operational is the typical trigger — defines the capabilities, processes, decision rights, roles, technology and measures needed to deliver strategic objectives. Provides a shared operating model for leadership approval. Get it right and the conclusion holds up in the room; get it rushed and it gets picked apart. Either way it costs roughly 4–6 weeks of experienced attention.
How this Skill produces it
Skillsize turns that work into a Skill: you supply the material, and what comes back is target operating model on a page, with detailed design across capabilities, processes, governance and decision rights, organisation and roles, technology and data, and performance measures. The criteria, ordering and review points that make the answer trustworthy are encoded in the Skill itself — which is the difference between a structured method and a prompt someone pastes in. In effect, 4–6 weeks of senior time compresses into ~15 minutes — and the output is comparable across clients, quarters and colleagues instead of shaped by whoever ran it.
Who it's for
- Operations and continuous improvement leads
- Transformation and automation teams
- Service delivery and shared services managers
- Consultants running process diagnostics
Run it in Skillsize — or export it anywhere
Target operating model designer exports as a structured SKILL.md file and is MCP-ready, so the same method runs in ChatGPT, Claude, Copilot or your own AI products. Adapt it to your methodology, and the intelligence stays yours — not locked to one vendor.
ChatGPTClaudeCopilotAI Products (MCP)
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